Nordic Shipping App

Nordic Shipping app is an unlisted public app by Woolman

Nordic Shipping app is a shipping application for Shopify merchants shipping from Finland and Sweden and it is integrated with nShift.

With Nordic Shipping app you can

✔️ Print shipping labels directly from Shopify orders without leaving the store.

✔️ Print carrier-specific shipping labels for all chosen carriers.

✔️ Print labels individually or in bulk.

✔️ Manage settings for orders to fulfilled status directly. If your process is different, settings can be adjusted to match them.

✔️ Use a barcode reader attached to the app, to read orders and print labels. This enables an efficient collecting and a flawless order handling process.

✔️ Add the closest own stores as pick-up points to show at checkout.

✔️ Add delivery methods in Shopify, and easily map them to the Nordic Shipping app to connect your carriers to enable deliveries.

✔️ Integrate Shiphero (WMS) to Nordic Shipping app

✔️ Print international customs declaration forms such as trade invoice, CN23 and CN22 forms (includes DHL paperless trade documents)

✔️ Access Posti, Matkahuolto, Fetch, RusPostExpress and Budbee through our direct integration available in Nordic Shipping apps' billing plans Boost and Speed up.

✔️ Use the existing integration of Nordic Shipping app to nShift and access popular international carriers: DB Schenker, DHL, Deutsche Post, FedEx, UPS, Bring, PostNord, and more are accessible through a nShift integration.

Installation

The app is installed per store by our developers. You have access the app in Shopify admin.

We encourage you to read the Nordic shipping app data protection notice.

Nordic Shipping app Terms of use

Nordic Shipping app is an unlisted public app. Our developers will help install the app in your store(s).

By purchasing the app you commit to these terms and conditions.

We explain how we use data, and recommend you to read the Nordic Shipping app Data protection notice.

Our support for the Nordic Shipping app is free of charge. Support is available to you on weekdays Monday through Friday at nsasupport@woolman.io and our support language is English.

If there are any identified failure situations within the app, we will inform of them on this web page or within the app. If the situation originates with Shopify or other third parties, our support shall forward the information without delay for them to mend. Please note, that the Nordic Shipping app has no control, nor can it take responsibility for third parties repairs.

The Nordic Shipping App supports the shipping companies listed on this page and their most common delivery methods when shipping from Finland and Sweden.

International carriers have numerous add-on services for special cases on deliveries. Not all special cases are automatically in use in the app. If you wish to confirm that a specific add-on is available in the app, please contact us at nsasupport@woolman.io.

If the support of Nordic Shipping App configures or makes changes to the settings at the customer's request, and on behalf of the customer, the customer is obliged to review and accept the changes. By applying the requested settings, the customer accepts the changes.

The customer is always responsible for their contracts with carriers, the use of carriers and services, and the delivery costs.

Woolman Oy, as the administrator of the application, has the right to terminate the license, or prevent the use of the application with a 20-day notice period.

Woolman Oy has the right to change the billing method and pricing of the app with a 20-day notice period.

Currently Billing is done through Shopify Billing Plans. The price of the app is in USD ($). The monthly fee will be billed every 30 days through your merchant credit card attached to the Shopify account. You may terminate the use at any time by uninstalling the app.

Woolman Oy is not responsible for indirect or direct damages. Examples of damages are profits not attained or damage arising from aging or interruption to production or turnover.

Woolman Oy is not responsible for the destruction, loss or changes to the other party’s data or files, or for damage and costs arising from this, such as costs for recreating files.

Woolman Oy is not responsible for a delay or damage which arises from an obstacle beyond the influence of Woolman Oy which Woolman Oy could not reasonably have been expected to consider at the moment of signing the contract and the consequences of which Woolman Oy could not reasonable have been expected to avoid or overcome. Unless otherwise proven, a force majeure obstacle shall be considered, for example, war or rebellion, earthquake, floor or other comparable natural disaster, interruption to general traffic, general data traffic or general electricity supply, prohibition or imports or exports, strike, work stoppage, boycott or other comparable labour struggle measures. Unless otherwise proven, a strike, work stoppage or boycott or other comparable labour struggle measures shall also be considered force majeure obstacles when Woolman Oy is itself the object or a participant.

Woolman reserves the right to make changes to the app and these terms.

Frequently asked questions

Nordic Shipping app is a shipping application for Shopify stores. The application is developed for merchants shipping from Finland and Sweden. With the app, you can print shipping labels for the carriers you use directly from Shopify admin. The app has integrations with the most popular delivery methods in the Nordics. The app is integrated with nShift and that allows even more carriers to be used to ship worldwide as your business grows. In addition to shipping labels, you can print customs documents required for foreign deliveries (invoices and CN23 and CN22 forms).

The app has been developed in co-creation with merchants.

Yes, the app makes your shipping easier both for domestic (Finland and Sweden) and international shipments. Nordic Shipping app is integrated with nShift to add carrier choices as your business grows.

To install the app, please contact us.

We will help configurate the app to your needs.

The Nordic Shipping app produces the following documents: a shipping label (address card) and a return label. For international deliveries, the application generates an invoice document on the value of the goods, and necessary in foreign trade. It also produces CN23 and CN22 customs documents forms.

A shipping label refers to the number of address cards printed for delivery. One set of documents in delivery can include the following: shipping label, return label, invoice, and customs document. Delivery means each time a shipment through the “Create shipment” function is done in the Nordic Shipping app. The monthly package fee includes an X number of package cards. When the quantity is reached, charges for excess deliveries will be invoiced according to the price list stated in the package

If the maximum invoicing is reached, meaning the number of excess deliveries reaches the maximum invoicing amount for the package, the application will not allow additional shipments so that the costs do not rise unexpectedly for the merchant. The app instructs the merchant to select a larger package, to resume shipments.

Yes, you must have your own contract with one or more carriers to be able start shipping

Yes, if you want to enable the pickup point display feature at your store checkout. That requires installing the Shopify Carrier Calculated Shipping app. This applies to Budbee deliveries as well. You, as the merchant, install the app, and this is where you’ll get help to access it.

If you only want to use the Nordic Shipping app to print labels and customs documents, you do not need the Shopify Carrier Calculated Shipping app.

The most common reason for the Nordic Shipping app to issue an error message is because the app is dependent on the interfaces of shipping companies.

Often the error message you see from the application contains information about where the error is, e.g., “Failed to open a connection to api.nShift”. This signals that a third party (nShift) has a service outage, which is also reflected in the Nordic Shipping app. In most cases, breaks are very short-lived and recover momentarily. If the outage lasts longer, please contact nsasupport@woolman.io and our support service will contact third parties to resolve the issue.

If we detect a fault condition in the Nordic Shipping app itself, we will report the error and the progress of the repair on this website or within the app.

Our support is available on weekdays Monday through Friday 8-16 (EET). Our support can be reached at nsasupport@woolman.ioand the support language is English.