In-depth focus on customer acquisition and roadmap for development. Finding new markets and segments based on interests, demographics, value, and buying behaviour. Increasing traffic to the store, from which customer data can also be refined in use for other store development needs and further testing in customer acquisition.

- Increase converting traffic to your online store
- Improve discoverability
- Extend to new markets
- Find new valuable customer segments
- Gather data to support your business planning

What do your customers do in your store? Is the customer journey logical? Make sure that the traffic you drive into your store also converts to buying customers. Develop the customer journey and improve conversion by fixing the bottlenecks in your store. Follow the customer journey and make sure you have all the needed information and elements for the best customer experience.

- Optimized customer journey
- Increase conversion
- Lowered bounce rate
- Better functioning store-front
- Better customer experience
- Increased customer satisfaction
- Higher AOV

We already know that acquiring new customers costs more than keeping old ones. But are you really taking it into action? Invest in lifetime value, there is so much unused potential, and customers you can still learn from. 

- Finding high customer lifetime value segments
- Lower customer acquisition cost
- Engaging your customers, creating loyalty, and finding brand advocacies
- Creating personalized and timely content and increasing customer satisfaction
- Getting data & deepening customer and business understanding
- In-depth retargeting  

Commercial ecom discovery and added audits. Customer acquisition audit, Commercial audit, Klaviyo audit, Ellis audit.

We analyze the performance of your Shopify store at each stage of the funnel, and craft custom strategies to improve conversion and customer experience at each touchpoint.

Formulating a clear roadmap and strategy for cooperation. Setting goals and clarifying vision, value proposition and core segments.

Creating ad accounts and updating settings. Ensuring technical performance and setting up optimal campaign structure, audiences, and customer journey.

Through continuous A/B testing, we start running optimized traffic, improving conversions, and raising the lifetime value of your customers. The process is performed data-based.

Going through the results of the sprint and determining the next steps. Every action is evaluated based on data and developed continuously growth-wise.

• Paid social: META, Tiktok, Pinterest, Twitter  
• Google Advertising: Shopping, Display and Search 
• SEO: technical, content and competitor analysis
• User-generated content

• Heatmaps and session recordings
• SEO
• Conversion optimization
• Theme development
• Product reviews
• User-generated content

• Email marketing and automations: Klaviyo
• Retargeting on different channels
• SMS marketing
• Loyalty programs
• Customer segmentation