Lead Consultant

Drive Unified Commerce Success with Woolman!

Operating Environment

Woolman is Europe’s leading Shopify Premier Partner, working with international retail and consumer brands to enable scalable digital growth. Our customers are typically €20M+ revenue businesses with complex, multi-market, multichannel operations (B2B Manufacturers, Consumer Brands and Retailers).

As a Lead Consultant, you are the customer’s delivery and strategic counterpart, accountable for turning business ambition into executed outcomes. You operate at the intersection of project leadership, consulting through Wayfinder, and commercial ownership, working with senior stakeholders and cross-functional teams on high-impact Shopify Plus initiatives.

Key Responsibilities

Implementation Phase – Shopify Plus Projects

Lead €100k+ Shopify Plus projects end-to-end (typically 4–8+ months)
Facilitate discovery workshops (business model, operations, tech, integrations)
Own scope, backlog, budget, timeline, and delivery plan
Translate customer needs into clear user stories, priorities, and sprint plans
Coordinate and facilitate ceremonies (planning, reviews, retros)
Communicate across multi-layered organizations with many decision-makers
Align technical and commercial requirements to drive business outcomes
Leverage modern tooling (including AI-assisted workflows) to improve delivery efficiency and clarity

Continuous Growth Phase – Wayfinder

Facilitate quarterly OKR cycles and support customers in goal definition and prioritization
Translate customer goals into actionable, measurable plans
Use Wayfinder to detect bottlenecks and recommend actions and produce monthly strategic insights report for customers
Coordinate internal delivery team: resourcing, prioritization, and clarity
Lead routines: check-ins, monthly reviews, strategic roadmapping
Proactively challenge priorities to maximize impact and ROI
Commercial & Account Growth Responsibility

Profile

Required Experience

3–5+ years in project management, consulting, or delivery leadership roles in digital/tech environments
Experience leading €100k+ delivery projects (4-8 months duration)
Experience working with complex B2B or Retail organizations (strong advantage)
Strong command of PM fundamentals
Comfort operating with 5+ stakeholders, including senior and C-level decision-makers
Technical fluency: integrations, APIs, platform thinking
Knowledge & experience of the Shopify platform is a strong advantage

Soft Skills

Trust builder – communicates with empathy and earns senior-level buy-in
Strategic facilitator – guides groups toward clarity and focus
Outcome-oriented thinker – focuses on business impact over activity
Structured thinker – brings order to ambiguity and aligns decisions to impact
Supportive leader – helps others succeed while maintaining accountability
Curious learner – engages with new industries, tools, and challenges eagerly
AI-curious operator – explores how AI can improve planning, delivery, analysis, and communication

Collaboration Network

Internal:

Frontend and backend developers
UX/UI designers
Project managers
Wayfinder product and analytics team
Growth consultants and customer success teams

Customer side:

Ecommerce managers, marketing leads, commercial owners
Operational stakeholders (IT, in-store, logistics, CRM)
C-level decision-makers in complex, multi-market setups

Collaboration is built on co-ownership of goals, open prioritization, and mutual transparency.

Location: The UK primarily

Our team works flexibly, with members collaborating both from our offices and remotely. This role is primarily opened anywhere in the UK. At the moment we currently have 3 employees at Woolman working from the UK and would like to strengthen our presence in this very fast-growing market for us.

If you’re accustomed to working remotely and open to occasional travel, our work environment is perfectly designed to support you. We value flexibility and ensure you have the tools and resources needed to succeed, no matter where you are. The rest of the teams are located mostly in Finland and Sweden.